Perfect for retail stores - Start FREE

Chatbot for Retail

Enhance your retail customer experience with AI chatbots. Provide instant product information, handle customer inquiries, and boost sales with 24/7 support.

AI Assistant

Online

What are your store hours?
Our store hours are Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM. During holiday seasons, we may have extended hours - please check our website for any special holiday schedules. You can also shop online 24/7 at our website with free shipping on orders over $75.
Do you offer price matching?
Yes! We offer price matching on identical items from major retailers. The item must be in stock at the competitor, and we'll match their current advertised price. Bring in the competitor's ad or show us their website, and we'll match the price at the time of purchase. This applies to regular-priced items only, excludes closeout and clearance items.

Why Retail Stores Use AI Chatbots

Improve customer experience, increase sales, and provide instant support

Instant Product Information

Provide immediate details about product availability, sizes, colors, prices, and specifications. Help customers find exactly what they're looking for without waiting for staff assistance.

Product discovery

24/7 Customer Support

Support customers around the clock, even when your store is closed. Handle inquiries about store hours, policies, and general information anytime customers need help.

Always available

Retail Ready Pricing

Scale with your customer volume. Start free, upgrade when ready.

Free
$0
No card required
100 messages
Get started
Starter
$39
per month
2,500 messages
Get started
Pro
$449
per month
50,000 messages
Get started

How Can Chatbots Help Retail?

Specific ways AI chatbots enhance your retail operations

🛍️ Product Support

  • • Provide detailed product information and specifications
  • • Share product information and available options
  • • Share pricing and current promotions
  • • Give product recommendations and comparisons

🏪 Store Information

  • • Share store hours and location details
  • • Provide directions and parking information
  • • Explain store policies and procedures
  • • Give information about services and amenities

📞 Customer Service

  • • Handle returns and exchange policy questions
  • • Provide order status and tracking information
  • • Answer shipping and delivery inquiries
  • • Give contact information for additional support

Frequently Asked Questions

Common questions about AI chatbots for retail stores

Can the chatbot check inventory or process orders?
No, the chatbot cannot access inventory systems or process orders. It provides information based on the product details and policies you configure, helping customers with questions and directing them to appropriate purchase channels.
How do I add product information to the chatbot?
You can add product information through the dashboard instructions. Include details about your products, pricing, availability, store policies, and common questions. The more detailed information you provide, the better the chatbot can assist your customers.
Can customers use this to ask about specific items?
Yes, customers can ask about specific products, and the chatbot will provide information based on what you've configured. It can share details about features, sizes, colors, pricing, and availability according to the product information you provide.
Will this work for both online and physical stores?
Yes, the chatbot works for both online stores and physical retail locations. You can configure it to provide information about store hours, locations, online ordering, in-store pickup, and other services relevant to your specific business model.
How does this help during busy shopping periods?
During busy periods like holidays or sales, the chatbot handles routine questions instantly, reducing the load on your staff. Customers get immediate answers about products, policies, and store information without waiting in line or for staff assistance.

Ready to Enhance Your Retail Experience?

Join retail stores using AI chatbots to improve customer service and boost sales.