Set Up Real-Time Data Feed Max on Contentful
Expose any Contentful content type as a JSON feed using the Content Delivery API
What Your Feed Should Look Like
Real-Time Data Feed Max accepts any public URL returning JSON or plain text. The AI reads whatever you give it — products, services, bookable slots, property listings, menus, opening hours, anything — and uses it to answer visitor questions. There is no required shape or field name.
The one exception is Dynamic Product Cards. If you want matching items to render as visual cards in the chat, use these specific field names: name, price, description, image_url, button_link, in_stock.
Example — products (triggers Dynamic Product Cards)
{
"products": [
{
"name": "Wireless Headphones Pro",
"price": "$149.99",
"description": "Premium over-ear wireless headphones with ANC.",
"image_url": "https://example.com/images/headphones.jpg",
"button_link": "https://example.com/products/headphones",
"in_stock": true
}
]
}
Example — services (any shape works)
{
"services": [
{
"service": "Deep tissue massage",
"duration_minutes": 60,
"price_from": "$95",
"therapists_available": ["Anna", "Mark"],
"booking_link": "https://example.com/book/deep-tissue"
},
{
"service": "Haircut & style",
"duration_minutes": 45,
"price_from": "$55",
"booking_link": "https://example.com/book/haircut"
}
]
}
Example — plain text (works too)
Opening hours: Mon-Fri 9-6, Sat 10-4, closed Sunday. Delivery: Free over $30, minimum order $15, within 5 miles. Lunch specials (weekdays only): - Margherita pizza $12 - Caesar salad $9 - Soup of the day $7
Rule of thumb: Use descriptive field names the AI can interpret (service, duration, price, location, etc.). If Dynamic Product Cards make sense for your business, follow the exact field names above. If they don't, use whatever shape fits your data — the AI still searches it and answers questions correctly.
Why Contentful Is Easy
Contentful's Content Delivery API (CDA) is designed for public, read-only access. The CDA access token is safe to expose in URLs — unlike the Management Token, which must stay secret. You can paste the feed URL straight into Real-Time Data Feed Max with no proxy.
Setup via Content Delivery API
https://cdn.contentful.com/spaces/YOUR_SPACE_ID/entries?access_token=YOUR_CDA_TOKEN&content_type=product&limit=1000
Which token? Only use the Content Delivery API token (read-only public). Never use the Content Management API token — it grants full write access to your space.
Flatten the Response with a Proxy (for product cards)
Contentful returns entries in its own envelope shape (items[] with sys and fields subobjects). For Dynamic Product Cards, reshape with a small proxy:
// Cloudflare Worker
export default {
async fetch() {
const r = await fetch(
'https://cdn.contentful.com/spaces/SPACE_ID/entries' +
'?access_token=CDA_TOKEN&content_type=product&limit=1000'
);
const data = await r.json();
const assetMap = new Map();
(data.includes?.Asset || []).forEach(a => assetMap.set(a.sys.id, a.fields.file.url));
const products = data.items.map(entry => ({
name: entry.fields.name,
price: entry.fields.price ? `$${entry.fields.price}` : '',
description: entry.fields.description,
image_url: 'https:' + (assetMap.get(entry.fields.image?.sys.id) || ''),
button_link: `https://your-site.com/products/${entry.fields.slug}`,
in_stock: entry.fields.in_stock ?? true,
}));
return new Response(JSON.stringify({ products }), {
headers: { 'Content-Type': 'application/json' },
});
}
};
Совет: Contentful paginates at 1000 items max per request. For larger spaces, have your proxy loop with the skip parameter: &skip=0, &skip=1000, &skip=2000, etc., combining all responses before returning.
Устранение неполадок
Your site is in maintenance, staging, or password-protected mode. Real-Time Data Feed Max needs a fully public URL.
Open the URL in a private browser window. If you don't see JSON, the URL is wrong or the endpoint is down. If you see JSON but we still fail, the response may be missing a Content-Type: application/json header or exceeding the 10,000,000 character limit.
Dynamic Product Cards require specific field names (name, price, image_url, button_link, in_stock). If your platform uses different names, reshape the response in a small custom script before exposing it.
The feed auto-refreshes every 24 hours. For immediate updates, click Refresh Now in Real-Time Data Feed Max. For live fields (price, stock), the AI pulls fresh data on every message — so the 24h cycle only affects which items are known, not their current state.
Real-Time Data Feed Max accepts up to 10,000,000 characters (~25,000 items). If you exceed that, trim fields (skip long HTML descriptions), split your catalog, or use the standard Real-Time Data Feed alongside for secondary data.
Still stuck? Start with the simplest option for your platform and verify the URL works in a browser before pasting it into Real-Time Data Feed Max. You can always upgrade to a more advanced option later — only the URL field changes on our side.