Business Live Chat Software
Enhance your customer service with professional live chat software. Increase customer satisfaction, reduce response times, and provide 24/7 support for your business.
AI Assistant
Online
Why Businesses Choose Live Chat
Improve customer satisfaction, reduce response times, and increase conversions
Instant Response Times
Respond to customer inquiries immediately instead of making them wait hours for email replies. Faster responses lead to higher customer satisfaction and increased sales.
24/7 Customer Support
Provide round-the-clock customer service without additional staffing costs. Your AI assistant handles common questions and escalates complex issues to your team.
Increase Conversions
Engage website visitors in real-time, answer their questions, and guide them toward making a purchase. Live chat can increase conversion rates by up to 40%.
Business-Ready Pricing
Scale your customer support as your business grows. Start free, upgrade when ready.
How Can Chatbots Help Your Business?
Specific tasks your AI chatbot can handle for business customers
General Information
- • Provide business hours and location information
- • Explain company services and product offerings
- • Share contact information for different departments
- • Direct customers to the right resources and pages
- • Answer frequently asked questions instantly
- • Provide pricing information and service details
Sales Support
- • Qualify leads and collect contact information
- • Schedule consultations and demos with sales team
- • Provide product recommendations based on needs
- • Explain service packages and pricing tiers
- • Connect prospects with appropriate sales representatives
- • Guide customers through the inquiry process
Customer Service
- • Handle common support questions and troubleshooting
- • Explain policies, procedures, and terms of service
- • Direct customers to appropriate support channels
- • Provide account access instructions and guidance
- • Collect feedback and support ticket information
- • Escalate complex issues to human support agents
Appointment Scheduling
- • Provide available appointment time slots
- • Explain booking procedures and requirements
- • Direct customers to online scheduling systems
- • Collect preliminary information for appointments
- • Connect customers with scheduling coordinators
- • Explain cancellation and rescheduling policies
Lead Generation
- • Capture visitor contact information and interests
- • Qualify prospects for different service offerings
- • Schedule follow-up calls with sales representatives
- • Collect information for custom quotes and proposals
- • Direct qualified leads to appropriate team members
- • Send information packets and marketing materials
Enterprise Solutions
- • Explain enterprise service offerings and capabilities
- • Connect prospects with enterprise sales teams
- • Provide information about bulk pricing and contracts
- • Schedule enterprise consultations and demos
- • Collect requirements for custom solutions
- • Direct to dedicated enterprise support channels
Frequently Asked Questions
Common questions about live chat software for businesses
How quickly can I set up live chat for my business?
You can have live chat running on your business website in under 10 minutes. Simply sign up, customize your chatbot's responses with your business information, and paste our embed code into your website. No technical expertise required.
Can the chatbot handle complex business inquiries?
The AI chatbot can handle common business questions, provide information about your services, and collect customer details. For complex inquiries, it can seamlessly direct customers to the appropriate team member or support channel.
Does the chatbot work on mobile devices?
Yes! Our live chat widget is fully responsive and works perfectly on mobile devices, tablets, and desktops. Your customers can chat with your business from any device, ensuring you never miss a potential lead.
Can I customize the chatbot for my business brand?
Absolutely! You can customize the chatbot's appearance, colors, welcome message, and responses to match your business brand. You can also train it with information about your specific services, policies, and procedures.
Does the chatbot integrate with my existing business tools?
The chatbot provides information and assistance based on your instructions, but it doesn't directly integrate with CRM or business management systems. It can collect customer information and direct them to the appropriate tools and contact methods.
How does the free trial work for businesses?
Every new business account gets 100 free messages with no credit card required. This lets you test the chatbot with real business visitors and see how it performs with your website traffic before upgrading to a paid plan.
Can multiple team members manage the chatbot?
Yes! You can invite team members to help manage your chatbot, review conversations, and update responses. This allows your customer service, sales, and marketing teams to collaborate on providing the best customer experience.
Ready to Transform Your Business Support?
Join thousands of businesses using AI chatbots to improve customer service and increase conversions.