AI Chatbot for Customer Service — Automate Support 24/7

Reduce support tickets by up to 80% with an AI chatbot that learns your business and answers customer questions instantly. No staff needed, no coding required — set up in 2 minutes and let AI handle customer service around the clock.

Get Started Free See Pricing

See It In Action

Powerful AI customer service features that transform how you support your customers

Engage customers instantly with AI chatbot

Engage Customers Instantly

Greet every visitor the moment they arrive on your website. Your AI chatbot proactively offers help, answers questions about your products and services, and guides customers to the information they need — turning visitors into satisfied customers without any wait time.

AI learns your business content for customer service

AI Learns Your Business Inside Out

The AI chatbot automatically learns from your website content, product pages, FAQs, and uploaded documents. It understands your business, policies, and offerings to provide accurate, contextual answers to every customer question — just like a trained support agent.

Track customer service conversations and analytics

Track Every Conversation

Access detailed conversation history and analytics to understand what customers are asking about. Identify common issues, trending questions, and content gaps so you can continuously improve your customer service and product offerings.

Reduce customer support workload with AI

Cut Your Support Workload

Let AI handle repetitive customer inquiries automatically while your team focuses on complex issues that truly need human attention. The chatbot works 24/7, answering common questions instantly — reducing your support ticket volume by up to 80%.

Customize AI chatbot to match your brand

Customize To Match Your Brand

Personalize your chatbot's appearance, tone, and responses to match your brand identity. Adjust colors, welcome messages, and behavior. Test conversations in real-time before going live to ensure the AI represents your customer service standards perfectly.

Watch How It Works

See how easy it is to set up an AI customer service chatbot for your website. This quick walkthrough covers everything from signing up to going live with automated support that handles customer questions around the clock.

Built for Customer Service Excellence

Everything you need to automate customer support and deliver instant, accurate answers to every inquiry.

24/7 Instant Support

Customers get immediate answers at any time of day or night. No more waiting for business hours or sitting in a support queue — AI handles it all instantly.

100+ Languages Supported

Serve a global customer base without hiring multilingual staff. The AI automatically detects and responds in your customer's language for a seamless experience.

Reduce Tickets by 80%

Most customer questions are repetitive. AI handles FAQs, order status, return policies, and more automatically — freeing your team to focus on what matters.

Accurate, On-Topic Answers

The AI stays focused on your business. It only answers questions based on your content and instructions — no hallucinations, no off-topic responses.

Seamless Human Handoff

When a customer needs human help, the chatbot smoothly escalates the conversation to your team with full context — so nothing gets lost in translation.

Works on Any Website

Add a simple JavaScript snippet to any website platform — WordPress, Shopify, Wix, Squarespace, or custom-built. No technical expertise required.

Ready to automate your customer service?

Start free with 100 messages. No credit card required.

Create Free Account

How It Works

Get your AI customer service chatbot live in three simple steps

1

Add Your Website URL

Create your free account and enter your website URL. Our AI automatically crawls and learns all your content, products, policies, and FAQs.

2

AI Learns Your Content

The chatbot studies your website and any uploaded documents to build a comprehensive knowledge base. It understands your business like a trained support agent.

3

Customers Get Instant Answers

Add one line of code to your website and the chatbot goes live — answering customer questions accurately 24/7 while you focus on growing your business.

Join businesses already automating customer service

Set up takes less than 2 minutes. Start answering customers today.

Get Started Free

Simple Setup, Any Website

Adding AI customer service to your website takes under 2 minutes. Just paste a small JavaScript snippet into your site and the chatbot appears automatically. It works on any website platform with zero technical configuration required.

  • Works with WordPress, Shopify, Wix, Squarespace, and more
  • No impact on website loading speed
  • Mobile-responsive design included
  • Instant updates without code changes
Get Your JavaScript Snippet

Sign up free and get your personalized integration code instantly

Simple, Transparent Pricing

Start free and scale as you grow. No hidden fees, no long-term contracts.

Monthly
Annual Save 10%
$ USD EUR
Free
$0
No card required
100 messages
Get started
More details
  • 100 messages per month Maximum number of messages the AI can send
  • Up to 1 website Maximum number of websites under one account
  • Up to 50 crawled pages Maximum pages you can crawl and add to knowledge base
  • Up to 1,000,000 characters Total amount of characters in your knowledge base across all your websites.
  • 1 seat Number of team members who can access the dashboard
Starter
$39
per month
2,500 messages
8 extra features included
Get started
More details
  • 2,500 messages per month Maximum number of messages the AI can send
  • Up to 2 websites Maximum number of websites under one account
  • Up to 250 crawled pages Maximum pages you can crawl and add to knowledge base
  • Up to 3,000,000 characters Total amount of characters in your knowledge base across all your websites.
  • 2 seats Number of team members who can access the dashboard
  • Review chat logs
    How do I reset my password?
    2 min ago 3 msgs
    What are your shipping rates?
    5 min ago 5 msgs
    Do you accept PayPal?
    12 min ago 2 msgs
    Access and review all conversations from your chatbot
  • Smarter AI model You can enable a smarter AI model for better replies
  • Chat analytics
    Top Pages
    /products 24
    /checkout 18
    Top Countries
    United States 45
    Germany 23
    See analytics and insights from your chat conversations
  • Localization Translate your widget to 32 languages
  • Enable thinking You can enable thinking for more thoughtful AI responses
  • Instagram, Messenger, WhatsApp, Zapier Connect your AI chatbot to Instagram DMs, Facebook Messenger, WhatsApp, and 6,000+ apps via Zapier
  • REST API Build custom integrations with our REST API
  • Leads
    AI Assistant
    Hello! How can I help you today?
    Enter your email (optional) ×
    Type a message...
    Collect emails and phone numbers from visitors with optional input fields
  • Custom notice Display disclaimers or consent notices above the chat input with markdown link support
  • Standard support Standard email support with faster response times
Popular
Standard
$139
per month
15,000 messages
19 extra features included
Get started
More details
  • 15,000 messages per month Maximum number of messages the AI can send
  • Up to 3 websites Maximum number of websites under one account
  • Up to 1,000 crawled pages Maximum pages you can crawl and add to knowledge base
  • Up to 15,000,000 characters Total amount of characters in your knowledge base across all your websites.
  • 3 seats Number of team members who can access the dashboard
  • Review chat logs
    How do I reset my password?
    2 min ago 3 msgs
    What are your shipping rates?
    5 min ago 5 msgs
    Do you accept PayPal?
    12 min ago 2 msgs
    Access and review all conversations from your chatbot
  • Smarter AI model You can enable a smarter AI model for better replies
  • Chat analytics
    Top Pages
    /products 24
    /checkout 18
    Top Countries
    United States 45
    Germany 23
    See analytics and insights from your chat conversations
  • Localization Translate your widget to 32 languages
  • Enable thinking You can enable thinking for more thoughtful AI responses
  • Instagram, Messenger, WhatsApp, Zapier Connect your AI chatbot to Instagram DMs, Facebook Messenger, WhatsApp, and 6,000+ apps via Zapier
  • REST API Build custom integrations with our REST API
  • Leads
    AI Assistant
    Hello! How can I help you today?
    Enter your email (optional) ×
    Type a message...
    Collect emails and phone numbers from visitors with optional input fields
  • Custom notice Display disclaimers or consent notices above the chat input with markdown link support
  • Standard support Standard email support with faster response times
  • Real-Time Data Feed
    AI Assistant
    Any rooms available tonight?
    Tonight we have 2 rooms available:
    Deluxe King — $189
    Ocean Suite — $259
    AI can read real-time data (availability, status, products, etc.) during the conversation
  • Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
  • Daily report You can receive daily email summaries of your chat conversations
  • Add images
    AI Assistant
    What color is the wallet?
    The Classic Leather Wallet comes in Brown.
    Wallet
    Add images that the AI can display in chat conversations
  • Product cards
    AI Assistant
    Show me headphones under $200
    Here are our top picks:
    Add product cards that the AI can show to customers during chat
  • User context
    AI Assistant
    Where is my order?
    Hi Sarah! Your order #8847 is out for delivery and should arrive by 5 PM today.
    Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
  • Image vision
    AI Assistant
    Screenshot
    I'm getting this error, can you help?
    I can see the issue! The error shows a missing semicolon on line 42. Add it after the closing bracket.
    Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
  • Speech to text Let visitors send voice messages that are automatically transcribed to text
  • Live monitoring
    Live Sessions 2 Online
    US Desktop
    I'm interested in pricing...
    DE Mobile
    Do you ship to Germany?
    Watch all chat conversations in real-time as they happen on your website
  • Human takeover
    AI Assistant
    I need help with a refund
    John Hi! I can help with that. Let me look up your order.
    Take control of any conversation and chat directly with visitors when needed
  • AI Notifications
    AI Assistant
    The checkout button isn't working
    I'm sorry to hear that. I've notified our team about this issue.
    Scenario triggered: "Bug report"
    Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
  • Escalation
    AI Assistant
    Waiting for a team member...
    Can I talk to a real person?
    Of course! I've notified our team and someone will join you shortly.
    Get notified when visitors request to speak with a human and join the chat directly
  • Bookings
    AI Assistant
    I'd like to book a consultation
    Select a date and time:
    < January 2026 >
    MoTuWeThFrSaSu
    29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
    10:00 14:00 15:00
    Let visitors book appointments directly through the chat widget with calendar integration
  • Embeds
    AI Assistant
    Can I schedule a meeting?
    Sure! Use the form below:
    Calendly
    Embedded content loads here
    Embed external tools like Calendly, forms, or maps directly in chat responses
  • Support Tickets
    AI Assistant
    I need help with a refund
    I've created a support ticket for you.
    Ticket Created
    TKT-48291
    AI can create support tickets during conversations for issues that need human follow-up
  • Transcript download Allow visitors to download their chat conversation as a text file
Pro
$449
per month
50,000 messages
22 extra features included
Get started
More details
  • 50,000 messages per month Maximum number of messages the AI can send
  • Up to 10 websites Maximum number of websites under one account
  • Up to 5,000 crawled pages Maximum pages you can crawl and add to knowledge base
  • Up to 100,000,000 characters Total amount of characters in your knowledge base across all your websites.
  • 5 seats Number of team members who can access the dashboard
  • Review chat logs
    How do I reset my password?
    2 min ago 3 msgs
    What are your shipping rates?
    5 min ago 5 msgs
    Do you accept PayPal?
    12 min ago 2 msgs
    Access and review all conversations from your chatbot
  • Smarter AI model You can enable a smarter AI model for better replies
  • Chat analytics
    Top Pages
    /products 24
    /checkout 18
    Top Countries
    United States 45
    Germany 23
    See analytics and insights from your chat conversations
  • Localization Translate your widget to 32 languages
  • Enable thinking You can enable thinking for more thoughtful AI responses
  • Instagram, Messenger, WhatsApp, Zapier Connect your AI chatbot to Instagram DMs, Facebook Messenger, WhatsApp, and 6,000+ apps via Zapier
  • REST API Build custom integrations with our REST API
  • Leads
    AI Assistant
    Hello! How can I help you today?
    Enter your email (optional) ×
    Type a message...
    Collect emails and phone numbers from visitors with optional input fields
  • Custom notice Display disclaimers or consent notices above the chat input with markdown link support
  • Priority support Priority email support with faster response times
  • Real-Time Data Feed
    AI Assistant
    Any rooms available tonight?
    Tonight we have 2 rooms available:
    Deluxe King — $189
    Ocean Suite — $259
    AI can read real-time data (availability, status, products, etc.) during the conversation
  • Real-Time Data Feed Max
    AI Assistant
    Do you have wireless earbuds?
    Found 3 matching products:
    AirPods Pro — $249 In Stock
    Galaxy Buds — $179 In Stock
    Sony WF-1000 — $198 Low Stock
    Connect large product catalogs (up to ~25,000 items) using intelligent search with live data
  • Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
  • Daily report You can receive daily email summaries of your chat conversations
  • Add images
    AI Assistant
    What color is the wallet?
    The Classic Leather Wallet comes in Brown.
    Wallet
    Add images that the AI can display in chat conversations
  • Product cards
    AI Assistant
    Show me headphones under $200
    Here are our top picks:
    Add product cards that the AI can show to customers during chat
  • User context (higher limits)
    AI Assistant
    Where is my order?
    Hi Sarah! Your order #8847 is out for delivery and should arrive by 5 PM today.
    Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
  • Image vision Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
  • Speech to text Let visitors send voice messages that are automatically transcribed to text
  • Live monitoring
    Live Sessions 2 Online
    US Desktop
    I'm interested in pricing...
    DE Mobile
    Do you ship to Germany?
    Watch all chat conversations in real-time as they happen on your website
  • Human takeover
    AI Assistant
    I need help with a refund
    John Hi! I can help with that. Let me look up your order.
    Take control of any conversation and chat directly with visitors when needed
  • AI Notifications
    AI Assistant
    The checkout button isn't working
    I'm sorry to hear that. I've notified our team about this issue.
    Scenario triggered: "Bug report"
    Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
  • Escalation
    AI Assistant
    Waiting for a team member...
    Can I talk to a real person?
    Of course! I've notified our team and someone will join you shortly.
    Get notified when visitors request to speak with a human and join the chat directly
  • Bookings
    AI Assistant
    I'd like to book a consultation
    Select a date and time:
    < January 2026 >
    MoTuWeThFrSaSu
    29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
    10:00 14:00 15:00
    Let visitors book appointments directly through the chat widget with calendar integration
  • Embeds
    AI Assistant
    Can I schedule a meeting?
    Sure! Use the form below:
    Calendly
    Embedded content loads here
    Embed external tools like Calendly, forms, or maps directly in chat responses
  • Support Tickets
    AI Assistant
    I need help with a refund
    I've created a support ticket for you.
    Ticket Created
    TKT-48291
    AI can create support tickets during conversations for issues that need human follow-up
  • Transcript download Allow visitors to download their chat conversation as a text file
  • Remove branding
    AI Assistant
    Hello! How can I help you today?
    Type your message...
    Remove all Asyntai branding and make the chat widget fully yours
  • SSO Single Sign-On authentication for your team using SAML or OAuth providers
  • Reply suggestions Generate professional email replies using your AI knowledge base
  • Translation Widget Let visitors translate your website into 40+ languages with AI-powered translations

Need higher volume or reseller options? Contact us at hello@asyntai.com

Not sure which plan is right for you?

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Plan Calculator

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Why Businesses Choose AI Customer Service

Deliver faster support, reduce costs, and scale without hiring

Instant Response Times

Customers get answers in seconds, not hours. Eliminate wait times and deliver the instant support experience that modern customers expect.

Reduce Ticket Volume

AI resolves up to 80% of customer questions automatically. Your support team only handles the complex issues that truly require human expertise.

Scale Without Hiring

Handle 10 or 10,000 customer conversations simultaneously without adding headcount. AI scales with your business at a fraction of the cost.

Start your free trial today

100 free messages included. Upgrade anytime as your business grows.

Create Free Account

Frequently Asked Questions

Everything you need to know about AI chatbots for customer service

How does the AI chatbot learn about my business?
When you sign up, you provide your website URL and the AI automatically crawls all your pages. It learns your products, services, policies, FAQs, and any other content on your site. You can also upload additional documents like PDFs, manuals, or knowledge base articles. The AI uses all of these sources to answer customer questions accurately.
Can the chatbot handle complex customer service issues?
The AI excels at handling common customer questions like product inquiries, return policies, shipping information, pricing, and general FAQs. For complex issues that require human judgment, the chatbot seamlessly escalates the conversation to your support team with full context so the customer never has to repeat themselves.
Will the chatbot give wrong or made-up answers?
No. The AI is trained specifically on your content and follows your instructions. It only answers questions based on the information you provide — your website content, uploaded documents, and custom instructions. If it does not know the answer, it will say so rather than making something up. You have full control over what the chatbot can and cannot discuss.
How many languages does the chatbot support?
The chatbot supports over 100 languages automatically. It detects the language your customer is writing in and responds in the same language. This means you can serve a global customer base without hiring multilingual support staff. Whether your customer writes in English, Spanish, Japanese, Arabic, or any other major language, the chatbot handles it natively.
Do I need coding knowledge to set this up?
Not at all. The entire setup is a simple copy-and-paste process. You create your account, the AI learns your content automatically, and then you copy one JavaScript snippet into your website. Works with any website builder including WordPress, Shopify, Wix, Squarespace, and custom-built sites. The whole process takes under 2 minutes.
Will the chatbot slow down my website?
No. The chatbot loads asynchronously, meaning it does not affect your website's loading speed or performance. The script is lightweight (less than 50KB) and loads after your main content is already displayed. Your website speed and SEO rankings remain unaffected.
Can I customize the chatbot to match my brand?
Absolutely. You can customize the chatbot's colors, position, welcome message, avatar, and branding to perfectly match your website's design. You also control the chatbot's tone and personality through custom instructions, ensuring it communicates in a way that aligns with your brand voice.
What happens when I run out of messages?
When you reach your monthly message limit, the chatbot will stop responding until your plan resets next month or you upgrade to a higher plan. You will receive email notifications when you are approaching your limit so you can upgrade in advance if needed.
How is this different from a simple FAQ page?
Unlike a static FAQ page, the AI chatbot has a real conversation with your customers. It understands context, handles follow-up questions, and provides personalized answers based on what the customer is asking about. Customers do not have to search through a list of questions — they simply ask in their own words and get an immediate, relevant response. It is like having a knowledgeable support agent available 24/7.

How AI Transforms Customer Service

The Customer Service Challenge Every Business Faces

Every business, whether a local shop or a growing e-commerce brand, faces the same fundamental challenge: customers have questions and they expect fast answers. Shipping policies, return windows, product specifications, pricing details, account issues — the questions never stop. And each one that goes unanswered is a potential lost sale or a frustrated customer who will not come back.

Hiring support staff to handle these inquiries around the clock is expensive and difficult to scale. Even businesses with dedicated support teams struggle during peak hours, weekends, and holidays. The result is long wait times, inconsistent answers, and customers who leave before they ever get help. An AI chatbot solves this by providing instant, accurate answers to every customer question, every hour of every day.

Most Customer Questions Are Repetitive — AI Handles Them All

Studies consistently show that 60 to 80 percent of customer service inquiries are repetitive questions that have straightforward answers. What are your shipping times? How do I return a product? What payment methods do you accept? Do you ship internationally? These questions are important to customers but do not require human creativity or judgment to answer.

An AI chatbot trained on your business content handles all of these automatically. It reads your website, learns your policies and product details, and responds accurately within seconds. Your human team is freed to handle the genuinely complex situations — billing disputes, custom orders, technical troubleshooting — where their expertise actually makes a difference. The result is better service for every customer and lower operational costs for your business.

Serving Global Customers in Their Own Language

If your business serves customers internationally — or even in a multilingual market — language barriers can be a major obstacle to great customer service. Hiring support agents who speak multiple languages is costly and impractical for most businesses. Yet a customer who cannot get help in their language is far less likely to complete a purchase or remain loyal.

The AI chatbot supports over 100 languages out of the box. A customer in Tokyo can ask about your products in Japanese, while a customer in Barcelona inquires in Spanish, and both receive immediate, accurate responses — all from the same chatbot trained on your English website. There is no configuration needed. The chatbot detects the language automatically and responds naturally, making your business truly accessible to a global audience.

Turn Customer Service into a Competitive Advantage

In markets where products and prices are similar, customer service is often the deciding factor. The business that responds faster, answers more accurately, and is available when the customer needs help wins the sale. An AI chatbot gives you an unfair advantage: while your competitors make customers wait hours for an email reply or navigate a frustrating phone tree, your customers get instant, helpful answers 24 hours a day.

Great customer service also drives repeat business. Customers who have a positive support experience are significantly more likely to purchase again and recommend your business to others. By automating the routine questions and ensuring every customer gets fast, accurate help, you are not just reducing costs — you are building the kind of customer experience that drives long-term growth.

Setup That Takes Minutes, Not Months

Traditional customer service solutions — help desks, ticketing systems, chatbot builders with complex decision trees — take weeks or months to set up and configure. They require dedicated staff to maintain and often need expensive integrations. For many businesses, the barrier to better customer service is not desire but resources.

This AI chatbot takes under 2 minutes to deploy. You provide your website URL, the AI learns your content automatically, and you paste one line of code onto your site. There are no conversation flows to design, no integrations to configure, and no technical team required. The chatbot starts answering customer questions immediately, accurately, and in over 100 languages — from day one.

Ready to Automate Your Customer Service?

Start free with 100 messages and see how AI-powered support can transform your customer experience.

Start Free - No Credit Card Required