Perfect for ecommerce stores - Start FREE

AI Chatbot for Ecommerce

Boost sales and reduce cart abandonment with AI chatbots designed for online stores. Increase conversions and provide 24/7 customer support.

AI Assistant

Online

I'm looking for wireless headphones under $100
Great choice! I'd recommend our SoundMax Wireless Pro for $89. It has excellent reviews, 20-hour battery life, and noise cancellation. Would you like to see product details?
Are there any current discounts?
Yes! We currently have a 15% off promotion on all audio products. That brings the SoundMax Wireless Pro down to $75.65. The promotion ends in 3 days.

Why Ecommerce Stores Choose AI Chatbots

Increase sales, reduce cart abandonment, and provide instant customer support

Reduce Cart Abandonment

Recover lost sales by engaging customers who hesitate during checkout. Offer instant help, shipping info, and personalized discounts to complete purchases.

Up to 35% more conversions

Increase Average Order

Smart product recommendations and upselling suggestions help customers discover complementary items, increasing your average order value significantly.

Higher order values

Ecommerce-Ready Pricing

Scale your customer support as your store grows. Start free, upgrade when ready.

Free
$0
No card required
100 messages
Get started
Starter
$39
per month
2,500 messages
Get started
Pro
$449
per month
50,000 messages
Get started

How Can Chatbots Help Ecommerce Stores?

Specific tasks your AI chatbot can handle for online shoppers

Product Recommendations

  • • Suggest products based on customer preferences and budget
  • • Compare product features and specifications
  • • Recommend complementary items for upselling
  • • Help customers find the right size or variant
  • • Show current promotions and bestsellers
  • • Direct customers to product categories

Shopping Assistance

  • • Explain shipping costs and delivery timeframes
  • • Help with checkout issues and payment methods
  • • Provide product availability and restock information
  • • Explain return and exchange policies
  • • Guide customers through the ordering process
  • • Answer questions about warranty and guarantees

Customer Engagement

  • • Collect customer emails for newsletters and offers
  • • Notify about sales, new arrivals, and promotions
  • • Ask for product reviews and feedback
  • • Provide personalized discount codes
  • • Direct customers to contact sales team
  • • Provide contact information for follow-up on abandoned carts

Order Support

  • • Explain how to track orders and shipments
  • • Provide customer service contact information
  • • Direct customers to order status pages
  • • Explain delivery options and timeframes
  • • Help with address changes and delivery instructions
  • • Provide contact information for order issues

Customer Service

  • • Answer frequently asked questions instantly
  • • Provide store hours and contact information
  • • Direct customers to the right support channels
  • • Explain company policies and procedures
  • • Handle common technical support questions
  • • Provide contact information for complex issues

Promotions & Offers

  • • Inform customers about current sales and discounts
  • • Explain loyalty program benefits and rewards
  • • Provide coupon codes and special offers
  • • Notify about limited-time promotions
  • • Help customers apply discount codes
  • • Direct to seasonal sales and clearance items

Frequently Asked Questions

Common questions about AI chatbots for ecommerce stores

How quickly can I set up an AI chatbot for my ecommerce store?

You can have your AI chatbot live on your ecommerce site in under 10 minutes. Simply sign up, customize your chatbot's responses, and paste our embed code into your website. No technical expertise required.

Which ecommerce platforms are supported?

Our AI chatbot works with all major ecommerce platforms including Shopify, WooCommerce, Magento, BigCommerce, Wix, Squarespace, and any custom-built online store. We provide platform-specific setup guides.

Can the chatbot help increase my sales and conversions?

Yes! The chatbot increases sales by providing instant product recommendations, answering questions that prevent purchases, and engaging customers who might abandon their carts. Studies show AI chatbots can increase conversion rates by up to 35%.

Does the chatbot integrate with my inventory or order system?

The chatbot provides information and recommendations based on your instructions, but it doesn't directly integrate with inventory or order management systems. It can guide customers to the right resources and contact information for order-related inquiries.

Can I customize the chatbot for my brand and products?

Absolutely! You can customize the chatbot's appearance, colors, welcome message, and responses to match your brand. You can also train it with information about your specific products, policies, and customer service processes.

How does the free trial work for ecommerce stores?

Every new account gets 100 free messages with no credit card required. This lets you test the chatbot with real customers and see how it performs with your ecommerce traffic before upgrading to a paid plan.

Can the chatbot handle multiple languages for international customers?

Yes! The AI automatically responds in whatever language your customer speaks. This is perfect for ecommerce stores serving international markets and helps increase conversions from global visitors.

Ready to Boost Your Ecommerce Sales?

Join thousands of online stores using AI chatbots to increase conversions and improve customer experience.